Privacy Policy

We are committed to protecting your personal information

Effective date: January 29th, 2018

Last updated: June 24th, 2019

Tability, located at 427 N Tatnall St #91294, Wilmington, Delaware 19801-2230, USA ("Tability," "we," or "our"), recognizes the importance of your personal privacy.  Therefore, we have created this Privacy Policy so that you know how we use and disclose your information when you make it available to us.  The Privacy Policy below discloses our practices regarding information collection and usage for (i) the website located at https://tability.io and any sub-domains thereof, (ii) the related mobile websites, (iii) the mobile application called Tability (the "App"), and (iv) the software-as-a-service product (the "SaaS"), as well as the service provided thereon (collectively, the "Service")

By using or accessing the Service, you signify your agreement to be bound by this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE OUR SERVICE OR PARTICIPA­­TE IN OUR SERVICES.

Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Key aspects of our privacy practices described in this Privacy Policy include the following explanations:

  • The information we collect and why we collect it;

  • How we use that information;

  • How we share information; and

  • The choices we offer.

Some definitions

This Privacy Policy relates to information collected by Tability Inc. (referred to in this Privacy Policy as "Tability" "we" or "us" or "our") through your use of the Tability website, its features, the services we provide (outside of our paid-for services), and information available through the Tability website.

“You” or “your” refers to the individual who uses this website, features, and services, or accesses available information, or engages with us directly by email or telephone.

As used in this Privacy Policy, the terms "using" and "processing" information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization.

Scope of this policy

Please be aware that this Privacy Policy does not govern all the information Tability may process. Our commitment to customers and service providers is governed by a separate Data Processing Agreement.

Our commitments to employees are governed by our internal employment policies.

In all instances we are committed to transparency with our customers, employees and protecting your data privacy.

An Overview of the Sources of Personal Data

Tability obtains information about individuals in these main ways:

  • when you visit this website or contact us directly about becoming a customer or obtaining other information,
  • when you become a Tability customer,
  • when a customer uses our service to combine its data with the data residing in other applications, such as Slack,
  • when you are a service provider to Tability, and
  • through the Tability employment process.

This Privacy Policy governs how we collect and process information obtained from your visits to our website, when you contact us directly (or interact with us via other media outlets and social media) about becoming a customer or to obtain other information, and when you engage with us as part of the employment process.

Our Data Processing Agreement governs our processing of any information obtained as a result of the customer or service provider relationship. You can read our commitment to customers and service providers, and our fair information practices in the Data Processing Agreement.

Whose information does Tability collect?

Tability collects information from three types of individuals:

Our customers are individuals and businesses who have signed up for a Tability account. If you are a customer, we will handle information we receive from you under the terms of Tability’s Data Processing Agreement.

End users are individuals that use goods and services provided by Tability Customers. If you interact with Tability in the course of seeking customer service for a particular product or service, you are probably an end user. We process "End User Data" which means information about end users of Tability customers, which includes but is not limited to, the first name, last name, phone number and email address of an end user.

Personnel are the people who work, and apply to work, for Tability. Please refer to the Personnel section of this policy to read about the information Tability collects from personnel.

What information does Tability collect?

Depending on your use of the Tability website, or direct interactions with us, we collect two types of information: personal information and non-personal information.

Personal Information

You may be required to submit certain personally identifiable information when you register on the Service. The personally identifiable information which you may provide to us could include your name, address, phone number, email address, photograph, job title, billing and credit card information.

Personal information can also include information that does not identify you, but could be combined with other information in a way that enables you to be identified. This includes information such as age, gender, profession, zip code, IP address, and current location.

Non-Personal Or Aggregate Information

When you access our Service, we may automatically collect non-personally identifiable information from you, such as IP host address, web pages viewed, browser type, operating system, referring service, search information, device type, page views, usage and browsing habits on the Service and similar data. We may also aggregate demographic information collected from our users (such as the number of users in a particular geographical location) in a manner which does not identify any one individual.   We may also aggregate information collected offline in connection with the Service, obtain non-personally identifiable information from third party sources and develop aggregate information by anonymizing previously collected personally identifiable information.

It is possible at times when collecting non-personally identifiable information through automatic means that we may unintentionally collect or receive personally identifiable information that is mixed in with the non-personally identifiable information.  While we will make reasonable efforts to prevent such incidental data collection, the possibility still exists.  If you believe that we have inadvertently collected your personal information, please notify us at support@tability.io.

What data does Tability collect from Google and Slack integrations

Tability administrators or users can optionally use Google or Slack integration features that require Tability to access limited information from the Google or Slack account they provide. When these features are accessed by users and administrators, Tability displays a message allowing the user to review the information that will be collected, including a link to this privacy policy, so they can choose to allow that access or cancel. The following table lists each Tability integration feature, and if that feature is used, the corresponding data collected and its purpose.

Feature Data collected Purpose Where used
Google SSO User email address, name, photograph Allows users to login or sign up using their Google credentials. Tability Web app.
Slack SSO User email address, name, photograph Allows users to login or sign up using their Slack credentials. Tability Web app.
Connect to Slack Slack User ID and Team ID Allows users receive notifications in Slack, and update their goals from Slack. Tability Web app.

Where and when is information collected from customers and end users?

Tability will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

Registering to Use the Tability Service and in the Course of Using the Tability services.

Customers will be required to establish an account in order to take advantage of certain features of the Tability website. If you wish to establish an account you will be required to provide us with information (including personal information and non-personal information). In addition, we may obtain your personal information from you if you identify yourself to us by sending us an e-mail with questions or comments.

Cookies and Page Tags

We also use “Page Tags” and “Log Files.” For more information about these and a full list of the cookies we use, what they do, and how to disable the non-necessary ones, please refer to our full Cookie Policy.

Personnel

If you are a Tability worker or applicant, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants.

You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

What does Tability do with the information it collects from customers?

In general, we use the information collected to provide you with a great overall experience interacting with us and when using the Tability website and to help us understand who uses our offerings, for internal operations such as operating and improving the Tability website and our services, to contact you for customer support and billing purposes and to facilitate the delivery of Tability advertising in some cases, including using your email to send information to you about our services.

We use your information to send you a welcome e-mail after you create an account, when you are invited to Tability, or when you sign up for a demo, webinar or to receive our newsletter. We also use your information to send other e-mail communication related to the Tability website. We always give you the option to unsubscribe in any email we send you.

If you identify yourself to us by sending us an e-mail with questions or comments, we may use your information (including personal information) to respond to your questions or comments, and we may file your questions or comments (with your information) for future reference. We also use the information collected to send announcements and updates regarding changes to our Terms of Service, Privacy Policy or when making pricing changes. You will not be able to unsubscribe from these announcements and updates as they contain important information relevant to your use of the Tability website and our services.

We may also use the information gathered to perform statistical analysis of user behavior or to evaluate and improve the Tability services. We may link some of this information to personal information for internal purposes or to improve your experience with the Tability website and our services, in these cases we will obtain your consent.

What does Tability do with the information it collects from end users?

We use End User Data to identify you and to provide you with customer service on behalf of a Tability customer. We will disclose End User Data to the relevant Tability customer so that they are better able to assist you. If you are interested in how we process the data on behalf of Tability customers, please read our Data Processing Agreement.

Third Parties Generally

Third parties may be able to independently directly collect personal and non-personal information without permission from Tability, and may include potential or actual advertisers, providers of advertising products or services (including vendors and website tracking services), merchants, affiliates and other actual or potential commercial partners, sponsors, licensees, researchers and other similar parties.

Outside Contractors and Third-Party Processors

We may employ independent contractors, vendors and suppliers (collectively, "Outside Contractors") to provide specific services and products related to the Tability website and our services, such as hosting, credit card processing and fraud screening, and mailing list hosting. In the course of providing products or services to us, these Outside Contractors may have access to information collected through the Tability website or help desk services, including your personal information. We require that these Outside Contractors agree to (1) protect the privacy of your personal information consistent with this Privacy Policy, or the Data Protection Amendment and (2) not use or disclose your personal information for any purpose other than providing us with the products or services for which we contracted or as required by law.

Laws and Legal Rights

We may disclose your information (including personal information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personal information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Tability Terms of Service, to detect fraud, or to protect the safety and/or security of our users, the Tability website, or the general public.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Tability or any of its Corporate Affiliates (as defined herein), or that portion of Tability or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with Tability, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Does this Privacy Policy apply when I link to other websites or services?

The Tability website or our services may provide you with access to other websites and services. Please be aware that we are not responsible for the privacy practices of any websites or services other than those provided by Tability. We encourage you to read the privacy policies or statements of each and every such website and service. This Privacy Policy applies solely to information collected by us.

When does Tability disclose information to other third parties?

Except as set forth in this Privacy Policy, the Cookie Policy or the Tability Data Processing Agreement or as specifically authorized by a Tability [customer, we will not disclose any information to third parties.

Could my information be transferred to other countries?

Tability is incorporated in the U.S. Information collected via our website, through direct interactions with you, or from use of our services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

EU-U.S. and Swiss-U.S. Privacy Shield Framework

Tability complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland transferred to the United States pursuant to Privacy Shield. Tability has certified that it adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov.

Pursuant to the Privacy Shield Frameworks, EU and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Privacy Shield, should direct their query to privacy@tability.io. If requested to remove data, we will respond within a reasonable timeframe.

We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to privacy@tability.io.

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Tability’s accountability for personal data that it receives in the United States under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, Tability remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process personal data on its behalf do so in a manner inconsistent with the Principles, unless Tability proves that it is not responsible for the event giving rise to the damage.

In compliance with the Privacy Shield Principles, Tability commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact Tability.

Tability has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.

If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction

What choices do I have regarding the collection, disclosure and distribution of personal information?

Except as otherwise described in this Privacy Policy or in the Data Processing Agreement, as applicable, we will only use personal information for the purposes described above or as otherwise disclosed at the time we request such information from you. You must "opt in" and give us permission to use your personal information for any other purpose. You may also change your preference and "opt out" of receiving certain marketing communications from us by clicking the unsubscribe link included on the bottom of all such communications, or by contacting us via email.

Do Not Track

The term "Do Not Track" refers to a HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to Do Not Track requests.

Can I update or correct my information?

The rights you have to request updates or corrections to the information Tability collects depend on your relationship with Tability. Personnel may update or correct their information as detailed in our internal company employment policies.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.

Security

The security of your personally identifiable information is very important to us. When we collect your personally identifiable information online, we use reasonable efforts to protect it from unauthorized access.  However, due to the inherent open nature of the Internet, we cannot guarantee that your personally identifiable information will be completely free from unauthorized access by third parties such as hackers and your use of our Service demonstrates your assumption of this risk.  We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. Only those employees who need access to your information in order to perform their duties are authorized to have access to your personally identifiable information. For more information on protecting your privacy, please visit http://www.ftc.gov/privacy.

Your Disclosures In Blogs And Other Social Media

You should be aware that personally identifiable information which you voluntarily include and transmit online on the Service or in a publicly accessible blog, chat room, social media platform or otherwise online, or that you share in an open forum such as an in-person panel or survey, may be viewed and used by others without any restrictions.  We are unable to control such uses of your personally identifiable information, and by using the Service or any other online services you assume the risk that the personally identifiable information provided by you may be viewed and used by third parties for any number of purposes.

Protection for Children

We generally do not collect personally identifiable information from children under the age of 13.  If at any time in the future we plan to collect personally identifiable information from children under 13, such collection and use, to the extent applicable, shall, when required, be done in compliance with the Children's Online Privacy Protection Act ("COPPA") and appropriate consent from the child's parent or guardian will be sought where required by COPPA.  When we become aware that personally identifiable information from a child under 13 has been collected without such child's parent or guardian's consent, we will use all reasonable efforts to delete such information from our database.

How will I know if there are any changes to this Privacy Policy?

We may revise this Privacy Policy from time to time without notice. Having said that, we will not make changes that result in significant additional uses or disclosures of your personal information without notifying you of such changes via e-mail. We may also make non-significant changes to this Privacy Policy that generally will not significantly affect our use of your personal information, for which an e-mail is not required. We encourage you to check this page periodically for any changes. If any non-significant changes to this Privacy Policy are unacceptable to you, you must immediately contact us and, until the issue is resolved, stop using the Tability website and any services we provide. Your continued use of our services and the Tability website following the posting of non-significant changes to this Privacy Policy constitutes your acceptance of those changes.

Communications with Tability

By providing your contact information through channels including but not limited to your email address and phone number (collectively the "Channels") to us, you expressly consent to receive communications from us.  We may use the Channels to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us or our business partners, provided that, we will not give your contact information to another party to promote their products or services directly to you without your consent or as set forth in this Privacy Policy.

By providing your phone number to us, you expressly consent to receive phone calls and/or text messages from us. We will not give your phone number to another party to promote their products or services directly to you without your consent or as set forth in this Privacy Policy.

Any phone calls and/or text messages delivered to your phone or device may cause you to incur extra data, text messaging, or other charges from your wireless carrier. MESSAGE AND DATA RATES MAY APPLY. You are solely responsible for any carrier charges incurred as a result of phone and/or text communications from Tability.

By using the Service, you expressly consent to receive in-product communications from us (including, without limitation, push notifications on the App).

Any communication or material you transmit to us by email or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and nonproprietary.  Except to the extent expressly covered by this Privacy Policy, anything you transmit or post may be used by us for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, you expressly agree that we are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to us, as well as any data developed using the content of such communication, without compensation and for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products and services using such information.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties, nor does it require disclosure of any personal information relating to users of the Service.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/

According to CalOPPA, we agree to the following:

  • Users can visit our Website anonymously.

  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our Website.

  • Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

Can change your personal information:

  • By emailing us

How does our Website handle Do Not Track signals?

CalOPPA requires us to let you know how we respond to "Do Not Track" ("DNT") signals. At the moment, there is no uniform industry or legal standard for recognizing or honoring DNT signals; therefore, we do not honor DNT requests at this time.

Does our Website allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking.

Site Terms of Use

Use of this Service is governed by, and subject to, the Terms of Use located at https://docs.tability.io/terms-of-use (the "Terms"). This Privacy Policy is incorporated into the Terms.  Your use, or access, of the Service constitutes your agreement to be bound by these provisions.  IF YOU DO NOT AGREE TO THE TERMS AND THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE THE SERVICE.

Servers

Our servers are maintained in the United States.  By using the Service, you freely and specifically give us your consent to export your personally identifiable information to the United States and to store and use it in the United States as specified in this Privacy Policy.  You understand that data stored in the United States may be subject to lawful requests by the courts or law enforcement authorities in the United States.

Governing Law

This Privacy Policy is governed by the laws of Delaware, USA without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.

Contact

For questions or concerns relating to privacy, we can be contacted at privacy@tability.io.

Our representative in the European Union can be contacted at privacy@tability.io.